Frequently Asked Questions
This hospitality supply FAQ answers the questions buyers ask most about KEMET products, the ordering process, certifications and shipping.
Hospitality supply FAQ: Common Questions
What product categories does KEMET supply?
Our hospitality range covers textiles (towels, bed linen, bathrobes, down duvets), guest experience products, dining (glassware, cutlery, dinnerware), room equipment, guest amenities and wellness/scent products such as essential oils and scent diffusion systems.
Do you offer private label and custom branding?
Yes. Our B2B / Private Label division supports custom embroidery, colour-matched textiles and branded packaging for hotels, spas, and wholesale partners.
What is the minimum order quantity (MOQ)?
MOQs vary by product category and specification. Contact our B2B team with your requirements and we will confirm exact minimums as part of your quotation.
Can I request a physical sample before ordering?
Yes. We offer an Evaluation Sample Kit so you can assess quality, weight and finish before committing to a bulk order. Request one via our Sample Kits page or Contact form.
Are KEMET products certified?
Certification and compliance documentation is product- and supplier-specific. Depending on the category, documentation may include OEKO-TEX® Standard 100, Egyptian Cotton verification, ISO 9001, EUR.1 documentation and other applicable records. Full details are on our Certifications page.
Do you ship worldwide?
Yes. We deliver internationally through trusted logistics partners, with secure packaging and tracked shipments on every order.
How do I request a wholesale quote?
Email info@kemetuk.com with your company name, estimated volume and product requirements. Our B2B team responds within 24 hours during business hours.
Where is KEMET based?
KEMET for Trading Ltd is a UK-registered company (Company No. 16621098, VAT No. GB 517043221) based in London.
Which industries do you work with?
We partner with hotels & resorts, spas & wellness centres, yachts & superyachts, beauty businesses, commercial laundries, and interior designers, alongside general wholesale and private label buyers.
What is your typical response time?
Our B2B team responds to enquiries within 24 hours during business hours, and provides a detailed quotation within 2-3 days of initial consultation.
Hospitality Supply FAQ: Ordering and Samples
Most hotel buyers start with an evaluation sample kit, move to a trial order for one product or one floor, and only then to a full order. Pricing is not published; it is sent on request once we understand your specification and volumes.
Hospitality Supply FAQ: Certifications and Origin
Egyptian cotton ranges are supported by EUR1 origin and DNA cotton documentation, explained in our guide to EUR1 and DNA cotton. For background on the fibre itself, see this overview of Egyptian cotton.
Still Have a Question?
Our B2B team is on hand to help with product specifications, samples, and wholesale pricing.