We’re Here to Help.
Contact the KEMET shop for help with an order, a gift set, sizing or shipping, and we will get back to you within 24 hours.
Questions about an order, a gift set, sizing or shipping? Send us a message and we’ll get back to you within 24 hours.
Email Us
WhatsApp Us
Order Help
Already placed an order? Include your order number and we’ll look into it right away.
Our Address
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Send Us a Message
Tell us what you need and our team will get back to you — usually within 24 hours.
Quick Links
FAQ
Common questions about our products, sizing and care.
Shipping Information
Delivery times and costs across the UK and EU and Europe.
Returns Policy
How to return or exchange an item.
Shipping and Delivery
Delivery charges, delivery times and VAT.
Contact the KEMET Shop: Order Help
Already placed an order? Include your order number when you contact the KEMET shop and we will look into it right away. For returns, see our refund and returns policy.
Before You Contact the KEMET Shop
Many answers are on the site: browse the shop or read about the KEMET shop. For business and hospitality enquiries, use our main contact page.